WorkAtAnyCost

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Name

  • Work at Any Cost (Anti-Pattern).

Context

  • Sales people are only measured on their success at winning work.
  • They are not accountable for the delivery once the work has been secured.

Problem

  • How do we win work?

Forces

  • We are desperate to win work.
  • The market if very competitive.
  • Company needs to make money.

Solution

  • Promise to deliver whatever the customer wants whenever they want it.

Resulting Context

  • We win the work contract.
  • The work is uneconomic.
  • The team get demoralised through being asked to deliver work to an unachievable deadline.

Related Patterns

  • Drowning in Resource.
  • Cutting Corners.
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