Erin Grace is a technical writer and communicator, and the author of "The 12 Principles of Agile Documentation." As an independent consultant, she helps companies communicate with their customers by creating approachable software documentation that isn't boring or hard to understand. She has contributed to the Responsible Communication Style Guide and has spoken at events like Write the Docs and Hopper x 1 Seattle.
Website: https://readthefriendlymanual.com
Twitter: @erin_rtfm