Refunds and Cancellations

Substitutions

In the event that a booked participant is unable to attend, a substitute may participate in their place provided that the organisers are notify in advance of the conference.

Cancellations

In the events of cancellation by the particpant, and provided that written notice is received before 1st January 2009, then a refund of 90% can be made by cheque. For cancellations after this date but before 1st March 2009, then a partial refund will be made solely at the discretion of the conference administrators. If no notice of cancellation is received before 1st March 2009, no refund can be made.

What's provided

The booking fee covers attendance at the conference for both the formal sessions and informal activities  for the days booked, social activities (diversion) on those days, lunch on the days booked and full conference documentation.

Changes to the conference

The programme details are subject to alteration without notice. Latest programme details will be displayed on this website. The SPA Specialist Group reserves the right to cancel any event. In the highly unlikely event that SPA2009 is cancelled, then a full refund will be given.